Shipping information
This is how your healmeal reaches you fresh and frozen – reliably and sustainably.
| Order by 8:00 | Dispatch | Delivery |
|---|---|---|
| Monday | Monday | Tuesday |
| Tuesday | Tuesday | Wednesday |
| Wednesday | Wednesday | Thursday |
| Thursday | Thursday | Friday |
| Friday–Sunday | following Monday | following Tuesday |
We deliberately ship Monday to Thursday only, so your meals are never on the road over the weekend. Orders placed before the cut-off go out the same day.
When will my order arrive?
Enter when you plan to order and we will work out the dispatch and delivery day for you.
This is a guide, not a promise. What counts is the tracking link you receive once your order has shipped. Delays caused by force majeure, weather or the carrier are outside our control.
Frozen & trackable
Your order travels sustainably frozen with DPD Express and can be tracked at any time.
48 hours frozen
In our experience the meals stay frozen for around 48 hours after they leave our warehouse.
Zero-plastic packaging
Our sustainable frozen packaging is plastic-free and goes straight into the paper recycling.
If your order does not arrive frozen, we will send a free replacement – so every delivery feels good.
